Outsourcing Is Not (Always) Evil

By David Bornstein

On Friday, I wrote about two social enterprises ― Samasource and Digital Divide Data ― that extend computer-based employment to people with modest educations in developing countries. The strategy of harnessing the Internet to bring low-cost data management jobs to remote and impoverished communities has been called “impact sourcing.” Some estimate that the market for these services, $4.5 billion today, could rise to $20 billion by 2015, providing jobs to 780,000 people (pdf, p.14).
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